At Marbella Fashion, we want you to be completely satisfied with your purchase. That's why we offer a 30-day satisfaction guarantee – if a product doesn't meet your expectations, you can return it within 30 days of receiving it. We want you to feel confident choosing our products, knowing that your satisfaction is our priority.

If you have provided incorrect data , please contact us as soon as possible at kontakt@marbellafashion.pl .

We will do our best to update your information before shipping. 💕

Yes, of course. You can cancel your order as long as it hasn't been packed and shipped .

If your parcel has already been shipped, don't worry - you can return it within 30 days of receiving it.

In such a situation, the cost of returning the product is borne by the customer.

Yes! At Marbella Fashion, we offer free delivery on orders over 200 PLN .

For lower value orders, the shipping cost is only PLN 4.99 .

We want you to enjoy shopping with us – with no hidden costs and fast, hassle-free delivery.

The preparation time for your shipment is usually 1-2 business days , and the delivery itself takes from 1 to 6 business days , depending on the shipping method chosen and the delivery location.

We strive to ensure that every parcel reaches you as quickly as possible .

We process many orders every day, but we always take the utmost care to ensure that your purchases from Marbella Fashion reach you without delay and in perfect condition.

At Marbella Fashion we want you to be completely satisfied with your purchase.

However, if the product does not meet your expectations or you simply change your mind, you can return it within 30 days of receiving the shipment , without having to give a reason.

Once we have received and inspected your returned product in good condition, we will issue a full refund of your order , including the original shipping costs.

Please note that the cost of returning the parcel to our warehouse is the customer's responsibility . The cost of return shipping depends on the selected carrier—you can check the detailed rates directly with your courier.

To start the returns process, please contact us at kontakt@marbellafashion.pl – we will be happy to help you step by step.

Refunds are usually processed within 7 business days of the shipment reaching our warehouse.

If the product shows signs of use beyond normal trying on or has been damaged, we may reduce the refund amount by the value of the loss of quality.

Please carefully protect the product before sending it back so that it reaches us intact.

If you have mistakenly received an incorrect, missing or damaged product, we are very sorry for this situation.

Please contact us within 7 days of receiving your parcel by sending a message to kontakt@marbellafashion.pl .

In the message, please provide your order number , attach photos of the product received and a brief description of the problem.

We will prioritize this and make every effort to resolve the matter as quickly as possible – either by exchanging the missing item, sending the missing item, or issuing a refund.

Once your order has been dispatched, you will receive an email with your tracking number .

This allows you to check where your parcel is currently located.

Don't worry - sometimes it can take 1-2 days for the shipment status to update in the carrier's system.

If after this time the number is still not working, please write to us at kontakt@marbellafashion.pl and we will be happy to help you check the location of your parcel.